1.1. Flexie Transfer Limited, registered with the company number BC1389406 and located at1500, West Georgia Suite – 1300, Vancouver, BC V6G 2Z6, Canada ("Flexie"), is dedicated to safeguarding your privacy. This document outlines our commitment to the collection, usage, and protection of your personal information via the services offered on our website, https://flexietransfer.com/ ("Website"), as described in the Terms and Conditions available on our Website.
1.2. This Privacy Policy is intended to be read alongside the Terms and Conditions. Should any discrepancy arise between this Privacy Policy and the Terms and Conditions, the terms of this Privacy Policy shall prevail.

2.1. By utilizing Flexie's services, you confirm that:
2.1.1. You have the necessary rights to register for and use the services;
2.1.2. The information you provide is both accurate and essential for the usage of the services;
2.1.3. You have read, understood, and agreed to this Privacy Policy.
2.2. We may verify the information you provide as needed to comply with our legal obligations and agreements.

3.1. We collect and process your data in accordance with legal requirements to fulfill our contract with you and enhance our services.
3.2. We collect various data types, including:
3.2.1. Personal Identifiers (e.g., business name, address, phone number, email, IP address, device information, and other account setup information);
3.2.2. Financial Records (e.g., bank details, credit and debit card information, transaction amounts);
3.2.3. Communications (e.g., survey responses, recorded conversations, emails, account status updates);
3.2.4. Device and Internet Usage Data (e.g., language settings, browser ID, and interaction data).
3.3. The purposes for collecting data include:
3.3.1. Providing and managing our services;
3.3.2. Enhancing service functionality and developing new features;
3.3.3. Managing risk, preventing fraud, and ensuring service security;
3.3.4. Communicating with you about your service usage.
3.4. We employ cookies and similar technologies for functionality, analytics, and security, which can be disabled but may affect service usability.
3.5. Your data will be processed as legally required or for legal claim defenses.
3.6. Withdrawing consent for data processing may limit your access to our services.
3.7. We will inform you before using your data for purposes not previously specified.

4.1. We do not sell your data or use it for behavioral advertising.
4.2. Your data may be shared with third parties for service delivery, fraud prevention, and legal reasons.
4.3. Third-party data recipients are subject to confidentiality obligations.
4.4. Data may be transferred in business sales or mergers.
4.5. We may disclose data to tax authorities or as legally required.

5.1. Your data may be transferred outside the EEA and Canada with appropriate regulatory safeguards.

6.1. Data is kept as long as necessary for its collected purposes and in legal compliance.
6.2. You can request data or account deletion.

7.1. You have rights to access, correct, limit, erase, and object to data processing, port data, and not be subject to automated decisions. Additional rights may apply depending on your residence country, including post-mortem data directives.
7.2. Data changes can be made in your account settings or by contacting us.

8.1. We employ measures like encryption for data protection.
8.2. You are responsible for your login credential confidentiality.

9.1. We may periodically update this Privacy Policy, with the latest version available on our Website.

10.1. For inquiries or concerns about this policy, contact us at info@flexietransfer.com or via postal mail.
10.2. All communications are confidential and will be addressed within 30 days. Your inquiries and personal data are handled with strict confidentiality, only used for responding unless legally required otherwise